These instructions are for E Street Voice Pilot OFFICE:
METHODS TO ACCESS VOICEMAIL:
To access voicemail:
Press the Messages button on your Polycom Phone
…or
Dial ext “50”
Enter your password.
To access voicemail outside the system:
Access your Web Portal to hear your voice messages:
— http ://[yourbizname].estreetvoip.com
(Contact E Street support for this URL and username/password if needed.)
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VOICEMAIL MENUS:
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Top Level Options – Available Commands:
0 Mailbox Options
1 Messages (when new or old messages are present)
2 Change Folders
3 Advanced Options – not applicable
4
5
6
7
8
9
* Help (replay menu)
# Exit
Mailbox Options – Available Commands:
0
1 Record Unavailable Message
2 Record Busy Message
3 Record Your Name
4 Record Your Temporary Greeting
5 Change Your Password
6
7
8
9
* Return to the Main Menu
#
During Message Playback – Available Commands:
1
2
3 Advanced Options
4 Previous Message (if present)
5 Repeat Current Message
6 Next Message (if present)
7 Delete Message
8 Forward
9 Save
* Help
#
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NOTES:
E Street discourages using the voice mail system for forwarding and saving voice mail messages (numbers 8 and 9 above). These functions work fine but are cumbersome to use. If the customer needs these functions, we recommend enabling voicemail to email.
NOTE: For Voicemail functions on E Street Voice Pilot Hosted products see:
https://kb.estreet.com/article.lasso?article=743
